Volvo has yet to make plans to bring its first electric SUV, the EX30, to the US market soon. The company says it will wait to sell electric cars in our country until it can increase production at its plant in Belgium. It says this is because of “changes in the global automotive landscape,” which means tariffs on electric cars made in China. Volvo may wish it hadn’t, but the EX30 has already been shown off in Europe, where things are much worse. Autocar says that owners of the new small electric SUV are having so many problems with their cars that they are sending them back and getting their money back in full.

Most of the EX30’s software problems are with its main entertainment screen. Many of the car’s activities stop when it turns off and stops responding because, like Tesla cars, the panel on the dashboard handles almost every part of the car. You have to touch a symbol on the tablet before you can open the glove box on the EX30. Sadly, this happens a lot with EVs because they depend so much on software-based features. For instance, a few of GM’s more modern Ultium models had these kinds of problems.

Volvo is refunding EX30 customers days after the US delay due to defective software

But there were more problems with the EX30 than just the show. Customers also said that the emergency brake system would sometimes not work and that they were having trouble charging. The second one can be very dangerous, but the first one could leave you stuck.

A spokesperson for Volvo said, “We understand that this is not what they expect from their Volvo car, and we are working to resolve this as soon as possible with the least amount of trouble for shoppers.” We will provide an update to this story if we hear back from the creator, who has been contacted by Invoice Pricing.

The Volvo EX30 is still for sale at dealerships, so the company has continued making them. It took the EX30 off of its UK online configurator, though, so buyers needed help setting it up or making a new purchase. Volvo is working on software to fix these problems, and it should be ready to download over the air soon. The company now plans to release 2025 versions on July 8, but it needs to be clarified if the updated software will come preloaded on those new models. Because of these big issues and the current tax situation, it doesn’t look like the EX30 will be available in the US before the first quarter of 2025. It’s too bad because the SUV starts at an appealing $37,000.

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